Delivery and Returns

Standard Delivery – Orders over £35

(Delivered within 2 working days)

To Mainland UK addresses FREE
To Isle of Wight, Isle of Man, Channel Islands, Scottish Highlands and Scottish Islands £1.95
To Northern Ireland £1.95

 Standard Delivery – Orders under £35

(Delivered within 2 working days)

To Mainland UK addresses £3.85
To Isle of Wight, Isle of Man, Channel Islands, Scottish Highlands and Scottish Islands £5.95
To Northern Ireland £5.95

 Next Working Day

(Order received before 2pm)

To Mainland UK addresses £4.95
To Isle of Wight, Isle of Man, Channel Islands, Scottish Highlands and Scottish Islands £7.95
To Northern Ireland £7.95

 Premium Next Working Day

(Order received before 2pm, UK Mainland only)

Express AM (Pre-Noon) £6.50
Saturday Delivery £9.95
Express Pre 9am £9.95
Express Pre 10am £8.50

Most deliveries are made by Parcel Force. Your mobile number provided will be used to allow you to keep tabs on where your box is. You will receive a text message to track your parcel and also an email update with a delivery time slot on the day of delivery.

This will also enable you to change your date of delivery, change the location of your parcel such as being left with a neighbour or to be taken to you nearest post office for collection or to rearrange your delivery for another day, should you require.

Leave Your Parcel Unsigned in a Safe Place

We can allow your parcel to be left unsigned in a safe place as we understand the busy life we all lead, however this must be done at checkout stage due to Parcel Force operating a strict policy to enable protection of your parcel. We would like to make you aware, unfortunately by choosing this option you are waiving all liability once your purchase has reached your delivery address, and once the parcel has been left by the driver in either your chosen location or by the drivers choice, that neither Parcel Force or Foxes Party Box can accept any liability for the parcel going missing or damage caused while awaiting your return.

Returns

It’s really important that you are happy with everything that we deliver. If you’re not completely satisfied with anything that you have ordered from us, please return them within 14 days in a resalable condition and we will refund you.

Please note that Foxes Party Box will not cover the cost of return postage unless items are faulty, damaged or wrongly supplied.

Please return your goods with a copy of your invoice and we will process your refund within 24 hours of receipt.

Returns Address: Returns Dept, Foxes Party Box, Arthur Cottam Building, Carrwood Road, Chesterfield, S41 9QB

If you have a query about an item you have already returned or you would like to discuss the return of your order please email hello@foxespartybox.co.uk

Most deliveries are made by Parcel Force. Your mobile number provided will be used to allow you to keep tabs on where your box is. You will receive a text message to track your parcel and also an email update with a delivery time slot on the day of delivery.

This will also enable you to change your date of delivery, change the location of your parcel such as being left with a neighbour or to be taken to you nearest post office for collection or to rearrange your delivery for another day, should you require.